If the parcel does carry light weight then dimension weight will be applied according to international shipping rules.
All parcels should be packed properly due to lack of packing there is possibilities damage your parcel to avoiding the unexpected event. So please take our advice to pack properly & securely.
We always strive to provide the highest level of service and ensure that all shipments are handled with care. However, customers are responsible for ensuring that all items are properly packed and secured before shipment. If any damage occurs due to insufficient or improper packaging, the shipper/customer will be fully responsible, and ST Express Cargo will not be liable for such damage.
In the unlikely event that a parcel is lost during transit, ST Express Cargo will review the case and arrange compensation in accordance with international shipping regulations and company policy.
Please note that incidents of loss or damage are extremely rare, as we maintain strict handling procedures to ensure safe and reliable delivery.
All complaints must be reported before accepting or taking delivery of the parcel. Once the parcel has been received and accepted by consignee, no further complaints or claims will be accepted.
ST Express Cargo can ship all kind of legal products but it’s depend on each country’s import and export regulations. However, we commonly handle the following items:
75-22 37th Avenue, Jackson Heights, New York-11372, USA
23 Huayuan East Road, Baiyun District, Guangzhou City
House #60, Road #28, Gulshan-1, Dhaka-1212, Bangladesh.
Shop# 04, Musabeh Building, 28th Street, (Near Nakheel Center) Naif Deira, Dubai, UAE.
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